News & updates

Beware of possible frauds

January 21, 2021

Redirection to fraudulent sites and financial data theft are on the rise! Here are some tips to help you identify and avoid these scams in order to prevent fraud:

Emails and SMS:

  • Fairo will not email you to participate in a prize draw, or ask you to transfer money

  • If you received such emails or sms messages, do not open them or follow the links provided

  • Check the authenticity of the sent addresses - all Fairo correspondence comes from info@sf.fairo.com.ua, or from noreply@sf.fairo.com.ua

Websites:

  • If you were redirected to any site or app from an email, be sure to check the authenticity of the site.Check the URL to see if you were actually redirected to the correct site. For example, the URL of the official Fairo website is https://www.fairo.com.ua/. Also, make sure you are using a secure communication protocol - the URL will start with "https://" and not "http://".

  • Please pay attention to whether the data you provide correspond to the purpose of the processing and check the originality of the site / application.

  • Note, Fairo website never requests the provision of banking data that is not intended for third parties (CVV code, card PIN code, etc.)

You can report suspicious emails, text messages and calls to Fairo Customer support at support@fairo.com.ua.