You have an unique opportunity to use the package with a free trial till 28/05/2021. Now it’s a great chance for you to use all the existing functions and options without paying any commissions. The cost after trial is 199 UAH per month.
You will become a monthly subscriber from 29.05.2021. The first payment in amount of 199 UAH will be charged on 28.05.2021 and taken from your account on 29.06.2021 (backwards payment 30 days)
We will send you an e-mail and push notification in app before the end of a free trial.
You have to prepare the following documents and info: your passport (ID card, international passport, old version of passport), ITN (individual tax number), your E-key, phone number, email and pass onboarding in Fairo app.
At the stage of account opening, you will receive an email signed by the bank's digital signature and notification in the app. If necessary, you can check the authenticity of the signature on the websites https://sign.diia.gov.ua/verify and https://ca.informjust.ua/verify
Fairo operates on the basis of RBI and its processes are built in accordance with the security standards of the group.
To protect your account, we use a three-tier security architecture: Secure login. Login data consists of personal email and phone number, which was verified by you at the first registration stage in the app. Passcode confirmation. You first set PIN code up after successfully connecting your smartphone to your account. You can then change it in the app yourself after that. Every time when you use the app, conduct the transactions, you enter your PIN code, which is known only to you.3D secure. We have also added 3D Secure to protect you from online fraud. Each time you contact us, we'll ask you a few security questions to make sure it's really you. But we will never ask for your full debit card number, card verification code (CVV), verification PIN.
Currently, only a virtual card can be used in the app. It is available to you immediately after confirming the opening of accounts.
You should add your virtual card to Google Pay and after that you are welcome to withdraw funds from the virtual card free of charge at Aval Bank ATMs with the contactless service function (where the NFC mark is applied).Please check Aval Bank ATMs with NFC mark by the following link https://www.aval.ua/ru/bankomaty. You can also use any other ATM network with NFC functionality.
You can order Business additional card as well Private additional card.To order a card in the application, do the following: Go to the app> My Money> Business or Private > Cards> in the right corner of the screen, tap “+”> Confirm. The card will be activated and available for use within 30 minutes.
The card will be activated immediately after confirmation of the account opening. You can start using it through your Google Pay wallet. This way, you can make purchases with your smartphone from sellers who support this payment method.
You have possibilities to block card by yourself in app Fairo either contact Fairo customer support at 0800500033.
You should get onboard and fund your FAIRO account. You can send Hrivna to your FAIRO card or to use IBAN for transferring money.
You can transfer money from your Business account to your Private account Fairo or to the external accounts using IBAN. Moreover you have possibilities to use your virtual card by paying online or in the retail network.
You can use your virtual card abroad and you should not inform us about this. Just only in case if you’d like to share your plans and impression about holidays:-)
First of all, we suggest you check the set limits in the application. For this: Go to the app> Click “My money”> Go to the “Cards” tab> Check the amount of the purchase limit set in the app. If the amount to be paid is not enough, change the purchase limit. Note whether you have enabled online transactions in the app by checking the checkbox in the limits tab.
Fairo provides the ability to withdraw cash at ATMs with the function of contactless service using a virtual card, which is provided to you for use in the service package.
You can withdraw funds from the virtual card free of charge at Aval Bank ATMs with the contactless service function (where the NFC mark is applied). You can check out the list of such ATMs by the link https://www.aval.ua/ru/bankomaty